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FAQs

An eSIM is a digital SIM built into your phone. You can activate your mobile plan by scanning a QR code — no physical SIM card needed.

After purchase, we send you a QR code. Go to Settings → Mobile Network → Add eSIM, scan the QR code, and your plan activates instantly.

Yes. You can buy and activate our eSIM from anywhere in the world using Wi-Fi.

Yes. All our plans include a U.S. phone number with unlimited calls & texts (depending on plan).

Activation normally takes less than 2 minutes after scanning the QR code.

You need an eSIM-supported device. This includes most iPhones, Samsung, Google Pixel, and newer devices.

No. Once installed, the eSIM cannot be moved. You will need a new eSIM for a new device.

Yes. Wi-Fi Calling works on most supported devices and helps you stay connected even without signal.

No, numbers are automatically assigned based on availability.

Try these steps:
• Restart your phone
• Turn Airplane Mode ON → then OFF
• Check mobile data settings
• Make sure Wi-Fi is on during activation.
• If outside the USA, connect to a VPN and select United States.

If still not working, contact our support team.

Yes. You can top up or renew directly from our website anytime.

Our plans work across the USA. International roaming depends on your selected plan.

Most phones allow multiple profiles, but only one or two can be active at a time.

Yes. You can verify or continue using your WhatsApp number with our eSIM.

We accept Visa, Mastercard, Apple Pay, Google Pay, and other secure payment options.